Privacy Policy

This privacy policy describes how Astérion Solutions inc. collects, uses and protects your personal information in accordance with applicable Quebec and Canadian laws, notably Law 25 and PIPEDA (federal).

1. Data Controller

Astérion Solutions inc. is responsible for processing your personal information. Under Law 25, the person responsible for the protection of personal information is Pierre Séré (contact@solutions-asterion.com).

Astérion Solutions inc.
254 Montée Sainte-Victoire, Sainte-Victoire-de-Sorel (Québec) J0G 1T0, Canada
Pierre Séré — Officer responsible for the protection of personal information
contact@solutions-asterion.com

2. Data Collected

We collect the following data as part of our services:

• Identification information: name, email address
• Professional information: company, position, phone number
• Connection data: IP address, browser type, pages visited
• Usage data: features used, preferences

3. Purpose of Processing

Your data is used to:

• Provide and improve our services
• Manage your account and subscriptions
• Communicate with you regarding our services
• Ensure security and prevent fraud
• Comply with our legal obligations

4. Automated Processing and Data Minimization

Certain features of our applications use proprietary automated processing technologies. These processes comply with the data minimization principle:

• Only areas explicitly selected by the user are processed
• Anonymized by design: only the cropped dimension zones are transmitted — never the full drawing, title block, client name or part number — so no identifying information is sent
• AI processing is performed in Canada, in the Montreal region (Google Vertex AI)
• Each zone is processed by an independent AI call, with no correlation between requests
• Data is not retained beyond immediate processing
• No business data is used to improve or train external systems
• The user has full control over what is submitted for processing

Astérion Solutions inc. undertakes that no data submitted by users is used to train or improve third-party algorithmic models. Human validation of results remains mandatory.

Service continuity: in the event of a major outage of the Canadian service, processing may temporarily switch to servers located outside Canada to keep the service available. The anonymization principle remains fully applied (dimension zones only, no identifying information), access is through paid commercial interfaces subscribed by Astérion Solutions inc. (at our cost, never a free service), and data is neither retained nor used to train models.

Why Google Vertex AI: we chose it as our primary service for its performance and for the trust inspired by its enterprise-grade service model — processing in the Canadian region (Montreal), a contractual no-training commitment on customer data, and independent certifications (SOC 2, ISO 27001/27017/27018).

Concrete examples of what is sent for processing

Call #1

Call #2

Call #3

5. Data Retention

Your information is retained as long as necessary for the described purposes, or as required by law. Account data is kept for the duration of the subscription and up to 5 years afterwards (accounting and legal reasons). Our service data is hosted in Canada, in the Montreal region.

6. Data Sharing

We never sell your information. We use technical subprocessors bound by the same confidentiality obligations: Google/Firebase (hosting, storage and AI processing via Vertex AI, Montreal region, Canada), Stripe (payments) and, only as a backup if the Canadian service is unavailable, AI providers outside Canada on anonymized data (no retention, no model training). In case of a confidentiality incident posing a serious risk, we notify Quebec's Commission d'accès à l'information and the affected individuals.

Data submitted to automated processing functions is never shared with third parties for commercial purposes or for improving external services.

7. Your Rights

In accordance with Quebec's Law 25, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to data portability
• Right to withdraw your consent

8. Cookies

Our site uses cookies essential to the operation of the application (authentication, preferences). No advertising or third-party tracking cookies are used.

Audience measurement: with your explicit consent (banner), we use Google Analytics 4 on the public pages of this site. Data is processed by Google in the United States. You can refuse with no consequence, or withdraw consent by clearing this site's data in your browser.

9. Changes

We may modify this policy at any time. Significant changes will be communicated by email or via the application. The last update date is indicated at the top of this page.

10. Contact

To exercise your rights or for any question, contact Pierre Séré, person responsible for the protection of personal information (contact@solutions-asterion.com). You may also file a complaint with Quebec's Commission d'accès à l'information (CAI).

Pierre Séré — Officer responsible for the protection of personal information
contact@solutions-asterion.com

11. Language of this policy

This policy is written in French and translated into English for the reader's convenience. In case of discrepancy between the French and English versions, the French version shall prevail.